Shipping
Next available delivery date 16th August 2022, Free delivery if you can wait!
Items purchased will not be dispatched until 16th August but if you're happy to wait until then for your products to arrive you can go ahead and make your purchase with free delivery until 15th August!
Simply select the free option at checkout.
From 16th August 2022, the usual policy detailed here resumes:
Return and refund policy
Any transit breakages, discrepancies or issues must be reported by email within 1 week of delivery and we will do everything possible to rectify the problem. If you are not 100% happy with any product, you can return it to us in its original, unused condition within two weeks of purchase for a full refund or exchange. Returning the goods is at your own expense and postage is non-refundable.
Cancellations
If you wish to cancel your order please let us know as soon as possible and we will cancel the order and refund your payment if your order has not yet been dispatched. If your order has been dispatched you will be able to return it subject to the returns and refunds policy below.
Covid-19
Great care is taken with hygiene and sanitation during the handling and packaging of goods so that you can be confident the package contents are safe to handle.
We recommend that you leave your package for 24 hours after delivery to allow degradation of the virus from potential contamination of the external package during shipping.
Next available delivery date 16th August 2022, Free delivery if you can wait!
Items purchased will not be dispatched until 16th August but if you're happy to wait until then for your products to arrive you can go ahead and make your purchase with free delivery until 15th August!
Simply select the free option at checkout.
From 16th August 2022, the usual policy detailed here resumes:
- Delivery is free of charge on all orders over £12 and a flat rate of £3.50 on orders below £12.
- Shipping of goods is currently to the United Kingdom only.
- Products are dispatched within 2 business days and posted via courier standard service (2-4 business days). The Dual light microscope is shipped with extra insurance and requires a signature upon delivery.
Return and refund policy
Any transit breakages, discrepancies or issues must be reported by email within 1 week of delivery and we will do everything possible to rectify the problem. If you are not 100% happy with any product, you can return it to us in its original, unused condition within two weeks of purchase for a full refund or exchange. Returning the goods is at your own expense and postage is non-refundable.
Cancellations
If you wish to cancel your order please let us know as soon as possible and we will cancel the order and refund your payment if your order has not yet been dispatched. If your order has been dispatched you will be able to return it subject to the returns and refunds policy below.
Covid-19
Great care is taken with hygiene and sanitation during the handling and packaging of goods so that you can be confident the package contents are safe to handle.
We recommend that you leave your package for 24 hours after delivery to allow degradation of the virus from potential contamination of the external package during shipping.
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